March 17, 2003

Frustrating Weekend

It turns out my new Powermac is not entirely healthy. It freezes after being used heavily for a couple hours. This is enormously frustrating and cost me the entire weekend as I tried to figure out what's wrong with it. My conclusion...it's broken. :-) Actually it seems it has variable speed fans in it, but those fans never seem to change speed so I think it's overheating. Overall, I'm not pleased at all. Reading the Apple boards reveals this is not an uncommon problem. I needed this machine to be perfect, and it's not. The fact that I don't have a car also makes it very difficult to get it fixed. I'll probably have to wait until I move back to Phoenix and can take it into the Apple store there. Did I say I'm really unhappy about this? Yeah, guess I did. I've actually accomplished zero real work since Thursday, yep not pleased at all.

I despise having to deal with tech support, hate it, hate it, hate it. I'm the type who will spend days trying to figure things out on my own to avoid having to talk to the stupid techs who just read a script. Argh, I'll call them tomorrow. I've never had to deal with Apple support, we'll see how it goes.

Posted by kstaken at March 17, 2003 07:16 PM | TrackBack